Frequently Asked Questions

Order Information

What should I do if I want to order?
Just salect the frame that you like, enter your prescription, pick your lenses ,add them to the cart and proceed your payment.
How do i track my order?

After processing your order you will get email with your tracking number.
How can i get a prescription?
Your eye doctor will provide you eye exam and glasses/sunglasses prescription.
Where are you making the glasses?
All our glasses are processed in USA. We are located in New York. We use the best machine to cut the lenses and our licenced opticians are assemblate frame and lenses together.
Is there any protection case with my glasses?
Yes we are giving a case to protect your glasses and high quality microfiber cloth to clean the lenses.
I want to cancel or change my order?

Just emails us within 12 hours after you placed the order since we are processing orders very quickly.

Shipping & Delivery

How much is the shipping?

Standard shipping is $4,95 and priority shipping is $10,95

How long does it takes to make my glasses?

All orders will be shipped between 3 to 15 business days after your order is placed.

Card payment error?

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

How to use discount codes?
After you add your glasses in your cart, you can add your discount code on the box next to the total price ,then click "apply"
How to check order status?
How is shipping fee calculated?